Help Center

Find answers to common questions about WorkVouch

Getting Started

What is WorkVouch?

WorkVouch is a peer-verified career platform that helps you build a trusted work history profile using references from coworkers who actually worked with you.

How does peer verification work?

When you add a job, WorkVouch matches you with coworkers who worked at the same company. They verify your employment and can write references.

How do I create an account?

Click "Get Started Free" on the homepage, enter your information, select your industry, and verify your email address.

Reputation Score

What is the Reputation Score?

The Reputation Score is a 0-100 rating that reflects how verified and trustworthy your career profile is, based on verified jobs and peer references.

How is my Reputation Score calculated?

Scores are calculated from verified jobs, peer references, reference quality, and profile completeness. Scores update when you add or verify jobs, add references, or when we recalculate (e.g. after dispute resolution).

How can I improve my Reputation Score?

Add more verified jobs, request references from coworkers, complete your profile, and ensure all jobs are verified.

Coworker Matching

How are coworkers matched?

WorkVouch finds people who worked at the same company during overlapping dates and are registered on WorkVouch.

What if I can't find my coworkers?

You can invite coworkers by email. They'll receive an invitation to join WorkVouch and verify your work.

What if a coworker denies my verification?

Review your job details for accuracy. You can contact the coworker directly or remove the job if it's incorrect.

References

What are peer references?

Peer references are written evaluations from coworkers who worked with you, including work quality, skills, and specific examples.

Who can write me a reference?

Only verified coworkers who confirmed they worked with you can write references.

Can I remove a bad reference?

Yes. You can dispute references that are false, defamatory, or written by non-coworkers through WorkVouch support.

Account & Privacy

Is my data safe?

Yes. WorkVouch uses industry-standard encryption, secure password hashing, and stores data in Supabase with enterprise-grade security.

Who can see my profile?

You can always see your profile. Employers with active subscriptions can view it (with your consent). Your profile is not publicly visible.

Can I delete my account?

Yes. You can request account deletion. Contact support for full data removal and timing. Admin can soft-delete accounts; data retention policies apply.

Troubleshooting

I can't log in. What should I do?

Check your email and password, try resetting your password, or contact support if issues persist.

My Reputation Score isn't updating. Why?

Reputation Scores update when jobs or references are added or verified, or after dispute resolution. If your score hasn't changed, ensure jobs are verified and references are approved, then try again or contact support.

I'm not receiving verification emails.

Check your spam folder, verify your email address, try resending the verification email, or contact support.

Still Need Help?

Can't find what you're looking for? Contact our support team at support@tryworkvouch.com and we'll get back to you within 24-48 hours.